Shipping & Delivery
Shipping
-
We offer free shipping* all over India for orders greater than Rs 2000. For orders below Rs 2000 a charge of Rs 50 per 500 Grams will be levied.
-
Free shipping* for orders greater than Rs 2000.
-
Items will be shipped on the same day and delivery will take up to days depending on the delivery address.
* Valid for certain pincodes only
Exchanges
Exchanges and returns are only allowed in the following unlikely cases :
-
Packets that have live or dead weevils or where the product has gone bad at the time of delivery.
-
Packets that are torn or not sealed properly at the time of delivery.
-
Products have expired by the time of delivery.
-
Proof of bill and original packaging must be provided at the time of exchange. Once used, products will be ineligible for exchange or return.
Cancellations
-
An order cancellation request will be accepted only if the product has not yet been shipped by us.
-
If request for cancellation is accepted, you are entitled to get a refund of the entire amount.
-
Suksh Organics reserves the right to cancel or refuse to accept any order placed due to various reasons including but not limited to, the non-availability of stock, pricing errors, informational errors or problems identified with the personal/financial details provided by the customer.
Refunds
-
Amounts due on account of exchanges, returns or cancellations will be settled via a replacement product or via issuance of a credit note of the same value and defined validity.
-
In case of returns for orders paid through card or net banking, money will be credited back to the card or e-wallet and will take a minimum of 10-15 working days to reflect in the statement.